If I did waste it, I should have burnt it instead. I am just very sad I gave $150 to this company. I am a retail service worker and small biz owner so I understand crabby customers, but I will never respond to a customer this way, especially if they weren't rude and they were willing to be understanding. However, they responded with: No, I’m sorry we are unable to offer refunds You have a talented little sister that can add a credit card, add to cart and submit an order! Get her into the business" First sentence, totally understand, however, everything after the words "refunds" was 100% unnecessary and rude. In my second email I wrote, "s there anyway I could get a partial refund? I totally understand that your team is risking a lot, but just anything at all would be greatly appreciated." I would say this is considerate compared to the other complaints my business have recieved and I was expecting a no. I tried to be as considerate as possible, and if they had said no, I would have been fine. I did email them once for a refund, and then they said no, and then they said no, and I emailed them back requesting a partial refund. The situation consisted of my sibling accidentally placing my custom order which was super inaccurate, which again, is my fault and I would have totally understood if they said no. Screen Print Transfers - Your Fastest and Easiest Way to Print T-Shirts. I was understanding as I am a small business owner myself and because of the pandemic, and if they had told me no for my refund, I would have been fine with it and I still am. I had a situation which was my fault and contacted them. I've worked with my silk screen partner for over a decade, but every now and then a job calls for what Transfer Express has to offer.I just really wish they didn't make it so unnecessarily complicated. Obviously they know about transfers and all the methods, but boy is the customer experience awful. They fix it, but it's absurd and a waste of money and shipping and efforts. There have been multiple mistakes on orders. They no longer provide proofs, unless you use their not easy design portal. Their notes section, allows 2 lines, for an order. When you finally talk to someone they are usually helpful, but the fact that they think it's easy peasy to order things, but it then takes multiple attempts and emails, until finally you just call because you've been looped around so much, it is maddening. They like to say they "simplified," the process, but as a fairly intelligent person, I find myself mystified with every attempt at ordering and pricing. They have so much information, and yet the more they try to improve it, the more confusing it all becomes. HOWEVER, their website is like a black hole. The transfers, eventually, come out really great. If you have a problem with your car at Dublin Airport, we have a team on hand 24 hours a day, 7 days a week, who can fix a flat tyre or flat battery free of charge, or help you make arrangements for other assistance.Terrible Website Navigation, Great Transfers The card used to make the online booking will be automatically refunded.Īlternatively, you can contact us by email: Car parks breakdown assistance Specialist worldwide freight forwarders with 20 years experience in providing air freight and sea freight forwarding services. daa must receive notice of your requested changes at least 24 hours before the stated start time and date of the parking period.
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